Contact Us

Email is generally the best way to reach us, but you can also call during our business hours of 8:30am-5:30pm Pacific Time, M-F. For urgent technical support issues, a technician is generally available outside of business hours (though this is not guaranteed) and would be reached by calling the main phone number, below.

  • Email:
    • General inquiries: info@md-hq.com
    • Technical support: support@md-hq.com
    • Prospective customers: sales@md-hq.com
  • Telephone: (888) 315-2642

Providers/Admins - Need Help?

Start with our online help section to see if you can find the answer to your question. Or, contact us at support@md-hq.com.

Patients – Need Help with the Patient Portal?

Start with the online help section Patient Portal – Help for Patients to see if you can find what you need. Or, contact us at support@md-hq.com, being sure to include your name, the name of the healthcare provider/practice whose Portal you need help with, and a brief description of your problem.