Communicating with Labs, Pharmacies, and Specialists

MD HQ seamlessly integrates communications with labs, pharmacies, and other external facilities via built-in features like integrated incoming and outgoing fax and industry-standard HL7 lab integration.

Screenshot - Manage Facilities

Staying Connected

First, we make it easy to manage your local lab, pharmacy, radiology, and specialist listings, starting with getting your local facilities entered into the database as painlessly as possible. We provide a simple interface for designating or reordering a patient's preferred facilities, making it that much quicker and easier to write prescriptions, order labs or scans, or contact specialists. Plus, you can give patients access to view and edit their preferred pharmacies via the Patient Portal, so you always have the most up-to-date information.

And, thanks to smart searching, it's always super-simple to add a patient's preferred facilities, add facilities to an encounter note, or send a fax to any facility in the database.

Integrated Faxing

The system includes integrated outgoing (comes standard), and incoming (by request) fax. With integrated incoming fax, we give you a fax number in your area code and can even help you set up fax forwarding if you want to keep your existing number. Incoming faxes are turned into PDFs and added into the system's incoming fax queue for review. With a few clicks, you can rotate or remove pages, print, file in a patient's record or the practice's document library, or even use our fax mark up tools to mark up, remove or re-order pages, and sign before returning via outgoing fax.

Outgoing faxes are easily created and sent directly from the EMR using our editable built-in forms. And while we do not currently support e-prescribing, the integrated fax system provides all of the same functionality, enabling quick and error-free communication with pharmacies.

Screenshot - lab results

Lab Results

MD HQ can communicate with most labs to automatically retrieve lab results via HL7. The system converts coded results from the lab into an easy-to-read results form that highlights abnormal, high, low, and critical results and shows the normal range for each test. And it parses and stores the data so you can track test results over time.