Your email/username is the email address that you used during online patient registration or when you activated your Patient Portal account.* If you need to change your Patient Portal username, contact your provider to update your email address on file.
Your password is set by you when you confirm your registration or Patient Portal activation. If you forget your password, you can reset it by following the "I forgot my password" link on the log in screen.
To protect the security of your health information, it is very important that you keep your Patient Portal password private!
*For some patients (this is very rare), the email address used to log into the Patient Portal may not be the same as the email address on file with the provider. If you suspect this is the case and is causing a problem, contact firstname.lastname@example.org.