Help : Creating your Patient Portal Account

If you initially registered with the practice in person or over the phone, you'll need to create your Patient Portal account and set your password by clicking "I'm a registered patient. Create my account!" You'll be asked to provide certain information to confirm your identity, which must match what your provider has on file for you. If everything matches, you'll receive an email link that you can follow to set your Patient Portal password. Then just log in using your email address and the password that you set.

In some cases (generally only if you are a long time member of the practice who initially registered in person or over the phone OR if you registered online but never confirmed your registration by following the link in the confirmation email), your provider must manually enable Patient Portal access for you before you can activate your Patient Portal account and set your password.

If you're not sure whether your provider needs to enable Patient Portal access, try to create your Patient Portal account by clicking on the link and providing the requested information. If you receive an email saying that we were unable to verify your account, contact your provider to make sure that Patient Portal access is turned on and your provider has the correct information on file for you.

Help: * I'm a registered patient. Create my Patient Portal account!

Use this link if you are a registered patient and you would like to activate your Patient Portal account.

You'll need to enter:

  1. The email address you have on file with your provider
  2. Your date of birth
  3. Your last name
  4. Your zip/postal code (in the U.S., first 5 digits only)

This information must match the information that your provider has on file for you. When you click "Send activation link," the system will send an email to the email address that you entered. If the system is able to verify your account using the information that you entered, you'll receive an email with a link that you can follow to create a password.