Help : Email Aliases

The MD HQ Patient Portal requires that each user have a unique email address as the username. This can create problems where one email account is shared by two or more patients (commonly, parent and child, or family email accounts, e.g.). To avoid setting up separate email accounts for multiple patients who currently share an email account, you can use aliases, which are additional email addresses that use the same inbox, contact list, and account settings as the primary email address, and all route email messages into the primary inbox.

Specific instructions for how to create an alias in: Gmail, Yahoo!, or Outlook.com/Hotmail.