Help : Faxing

Help: Fax and Print Preferences

Mozilla Firefox

Firefox Print MenuFirefox print margins dialog

To change default print margins or header/footer in Mozilla Firefox, click on the Firefox drop-down menu in the upper right corner of the browser, then hover over (do not click on) "Print..." and click on "Page Setup..."

Manually change Top, Right, Bottom, and Left margins to 0. Note that this will change the defaults for all web printing from Firefox.

Google Chrome

Change print margins in Chrome using the "Margins" drop down menu in the print dialogue that opens when you click "Print Form", type Ctrl + P, or select Print from the browser's tool menu.

Chrome Print Preferences Dialog

Select None. Chrome will remember this print setting for the session, but will change back to 0.4" default each time a new session is opened – that is, each time the browser is closed out completely and reopened).

By default, Chrome puts the document title and date in the header, and the URL and page numbers in the footer. You can instead specify that no information appear in the header and footer by unchecking the Header and Footer box in the print dialogue. As with margins, Chrome will remember your setting within a single session, but will change back to defaults when a new session is opened. 

Help: Fax Markup

You can markup faxable forms before sending in via integrated outgoing fax to remove or re-order pages or add text, a signature, or simple images.

The fax markup interface is accessible by opening a fax received via the EMR or any PDF document in a patient's file and clicking on the reply via fax icon Reply fax icon above the document. This opens the document inside the fax markup interface in a new tab or window. At the bottom is an orange bar with all of the pages in the original document. Click a page to add it to your new fax. Pages are added in the order that you click on them.

On each page, you can use the Page Controls that appear to the left to add a text box in one of three different sizes, add your signature (provided that you have a signature on file), add an image of a checkbox or a red right- or left-pointing arrow. Double click on an image to remove it or hover over a text box and click on the Remove button that appears in the top right. Click and drag to move or scale any object as needed - click in the middle of the object to move it, or in the lower righthand corner to resize.

You can remove any page by clicking "Remove This Page" in the Page Controls box.

Select or add your fax number, edit the fax title and associated patient, and send by clicking on the "Send Fax" button to the right of the document. Note that the marked-up fax must be associated with a particular patient, as the sent fax is stored in that patient's file. If you want to send a fax that is not associated with a particular patient, you can create a dummy patient account (using the practice name as the patient's name, e.g.) and associate this "patient" with the fax.

Help: Inbound Fax Editing - Splitting, Rotating, Removing Pages

Faxes that come in to your integrated incoming fax line can be rotated, edited to remove select pages, or split and saved as multiple documents. To open the fax editor:

  1. Click on the incoming fax in your Fax Queue to view it
  2. Click on the Fax/PDF Edit icon above the document

Rotate the Fax

Click on the applicable radio button (rotate 90°, 180°, or 270°) in the upper portion of the Edit pop up window. Click Remove UNCHECKED Pages From Fax (leaving all pages checked) to save.

Remove Pages

Uncheck the pages you want to remove in the lower portion of the Edit pop up window. Click Remove UNCHECKED Pages From Fax to save.

Split the Fax

Uncheck all pages except the ones you want to split off into a new document. Click Save CHECKED Pages as a New Document to create a new document from checked pages. The new document will appear in the incoming fax queue along with the original. Repeat as needed to create additional documents from the original fax.